Support
Need help, want to report a bug, or have product feedback? Include your iPhone model, iOS version, what you expected, and what happened. Screenshots help, but do not send private proof photos unless you deliberately choose to share them.
Email supportPurchase did not unlock
Open Suvia's subscription screen or Settings, then choose Restore Purchases. Use the same Apple Account that made the purchase. If Apple completed the purchase but access still does not appear, wait a moment, restore again, and include the purchase date and product shown by Apple when contacting support. Never send card details or an Apple Account password.
Manage or cancel a subscription
Open Suvia Settings → manage subscription, or use iOS Settings → your name → Subscriptions → Suvia. Apple handles billing, cancellation, and refund requests.
Change the daily reminder
Open Suvia Settings → daily reminder. If notifications are denied, allow them in iOS Settings → Suvia → Notifications and return to Suvia.
Photos and backups
Suvia stores proof photos locally and never uploads them to a Suvia server. A photo leaves Suvia only when you deliberately share or export it. Apple may include Suvia's local data in a device or iCloud backup when you enable that feature.
Missed days
Suvia shows the lives remaining in your challenge. A past day you could access but did not check in counts as a missed day; days locked behind the subscription do not count as misses. A missed day remains an honest empty frame on your board. Your worst-day minimum helps you define what still counts on a hard day before it is missed.
Delete an era
Open Suvia Settings → end this era. Confirming deletes that era and its locally stored photos from the device. This cannot be undone inside Suvia.